Feedback from our happy customers-gemstone guitar picks

My brother James is an excellent and successful Etsy and Amazon seller. He sells gemstone guitar picks, gemstone beads and gemstone pendants on those platform2020-06-15 Feedback from our happy customers-gemstone guitar picks

My brother James is an excellent and successful Etsy and Amazon seller. He sells gemstone guitar picks, gemstone beads and gemstone pendants on those platforms to individual customers for more than 5 years after he quit the job with SGJ GEMS after working 7 years in SGJ GEMS. He became a specialty in gemstone production and crafting industry.

He mainly sells single pieces, or small quantity on those platform, and they are ready to use, ready to shipment.

One day, he sent me a message. Said a customer want to customize make a style of gemstone guitar pick, that pick has a different shape and size with our current design. Quantity not much, only 100 pcs each. He guess maybe I can make for this customer. He referred the customer Dennis to me.

Dennis is a very nice and easy talking customer, he sent some photos of the guitar picks he used before. It is not traditional guitar pick, nor jazz guitar pick, it’s a long and sharp gemstone guitar pick. From the photo, I can see the material of that guitar pick is Ocean Jasper.

After confirm the dimensions, length, width, and thickness. We come to discuss the material, from the conversation, I can feel that Dennis not know much about different gemstones, he only happened to purchase some ocean jasper guitar picks, which made him think ocean jasper will be the good option for the guitar picks. But we often craft with such materials, I know well that ocean jasper, there are different area with different thickness. Some might be hard, but some area might be soft. Which makes the guitar picks easy broken. So I asked Dennis is the color of gemstone very important ? did he accept any other color and material as options which will be more strong and solid ? to my surprise, Dennis is open minded to the options of different color and materials. After showed photos of different materials, finally we confirmed to make with red banded agate and grey banded agate. These 2 materials are strong and solid, what more, they have very unique and special stripes and patterns on the surface, which makes it very attractive.

All details confirmed, I make the proforma invoice and confirm the final order with Dennis, then it come to payment process, Dennis told me he need one more week to collect the fund. That’s not imaginable for me to live in China this way. When I don’t have enough fund in my pocket or my bank for the future 6 months, I will feel insecure, and worry about no place to live and no food to eat. That is very different culture. Now I understand this culture very well, as I have met so many such situations when customs need more time to collect the fund.

One week later, Dennis get back to me, and finish the payment. So we started the production. Our crafts selected the best material to make the guitar picks. There are beautiful stripes on each single gemstone guitar picks. It’s naturally born agate stripes, each piece is unique pattern.

After production finish, I sent photos to Dennis, Dennis was very happy and excited, he can’t wait to receive those guitar picks. We packed those 300 pcs agate guitar picks in very good protection, and sent by UPS to customer.

Several days later, I received feedback from Dennis, which is very warm and encouraging.

And a few days later, another new feedback came to me, very long with many detailed using experience.
s to individual customers for more than 5 years after he quit the job with SGJ GEMS after working 7 years in SGJ GEMS. He became a specialty in gemstone production and crafting industry.

He mainly sells single pieces, or small quantity on those platform, and they are ready to use, ready to shipment.

One day, he sent me a message. Said a customer want to customize make a style of gemstone guitar pick, that pick has a different shape and size with our current design. Quantity not much, only 100 pcs each. He guess maybe I can make for this customer. He referred the customer Dennis to me.

Dennis is a very nice and easy talking customer, he sent some photos of the guitar picks he used before. It is not traditional guitar pick, nor jazz guitar pick, it’s a long and sharp gemstone guitar pick. From the photo, I can see the material of that guitar pick is Ocean Jasper.

After confirm the dimensions, length, width, and thickness. We come to discuss the material, from the conversation, I can feel that Dennis not know much about different gemstones, he only happened to purchase some ocean jasper guitar picks, which made him think ocean jasper will be the good option for the guitar picks. But we often craft with such materials, I know well that ocean jasper, there are different area with different thickness. Some might be hard, but some area might be soft. Which makes the guitar picks easy broken. So I asked Dennis is the color of gemstone very important ? did he accept any other color and material as options which will be more strong and solid ? to my surprise, Dennis is open minded to the options of different color and materials. After showed photos of different materials, finally we confirmed to make with red banded agate and grey banded agate. These 2 materials are strong and solid, what more, they have very unique and special stripes and patterns on the surface, which makes it very attractive.

All details confirmed, I make the proforma invoice and confirm the final order with Dennis, then it come to payment process, Dennis told me he need one more week to collect the fund. That’s not imaginable for me to live in China this way. When I don’t have enough fund in my pocket or my bank for the future 6 months, I will feel insecure, and worry about no place to live and no food to eat. That is very different culture. Now I understand this culture very well, as I have met so many such situations when customs need more time to collect the fund.

 

 

 

 

 

 

 

 

 

 

 

 

this is the red banded agate guitar pick.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

this is grey banded agate guitar pick.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

One week later, Dennis get back to me, and finish the payment. So we started the production. Our crafts selected the best material to make the guitar picks. There are beautiful stripes on each single gemstone guitar picks. It’s naturally born agate stripes, each piece is unique pattern.

After production finish, I sent photos to Dennis, Dennis was very happy and excited, he can’t wait to receive those guitar picks. We packed those 300 pcs agate guitar picks in very good protection, and sent by UPS to customer.

Several days later, I received feedback from Dennis, which is very warm and encouraging. Feedback as below: 

DEAR RIECON,

The package was delivered this morning. You have surpassed my wildest dreams! The picks are stunningly beaitiful. The craftsmanship surpasses everything I have ever seen. I am very pleased. I am  delighted! You have made an old guitar player very happy!
 
Very best regards,
     DENNIS

And a few days later, another new feedback came to me, very long with many detailed using experience.

Hi Riecon,

     Just a note to express how pleased I am.  The picks you made for me are fantastic!
I have been using stone picks since about 1972. These are by far the finest I have ever seen. The consistancy of dimensions is remarkable. They are all EXACTLY the same. The finish work is wonderful. I especially appreciate the high polish. Your selection of the materials was also impeccable, these are the most beautiful picks I have ever seen! 
     I have been playing since 1972. I am uncomfortable using any other type of pick. 
I was down to only one, and 
I was seriously concerned that if I broke or lost it, that would be the end of my guitar playing.I could not  find anyone willing to make picks to my specifications here in America. Until I found you guys. You have rescued me! The quantity you made for me should last me for the rest of my life ( I turn 70 this year). 
I have nothing but praise for your organisation, and I am glad to let you know it!
 
YOU PEOPLE ARE WONDERFUL!!!
 
Best regards,
Your happy guitar player,
     Dennis
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